Frequently Asked Questions

Service! Whether buying new services for your home or upgrading your existing service, Kelly Heating & Electric’s friendly staff is here to provide all the answers you need to make the right decision for your project, whether it is heating, cooling or electric. Plus with our 24/7, 365 day a year emergency service, you can be assured that we will be there when you need us the most!

We recommend that you have one of our technicians do an annual maintenance check. Kelly Heating & Electric offers special spring and fall promotions, so be sure and watch for our reminder cards in your mailbox!

There are several different rebates that homeowners can qualify for based on upgrading energy efficiency. Our sales team will provide you with the rebates you are eligible for when your quote is provided. And don’t worry, we even take care of the paperwork for you!

Call Kelly Heating & Electric. Our experienced staff can assist you in identifying and supplying the correct, current parts for you system, as well as provide pricing and availability.

Our dependable Bryant products are among the longest lasting heating and cooling products available. For your specific equipment, there are many factors that affect life expectancy, including regular routine maintenance.

The filter that comes with your Bryant unit is made from higher quality materials than those of the disposable filters found in retail stores. For that reason, replacement filters are only available from your Bryant dealer.

Keep in mind that some Bryant filters are reusable and can be washed by hand in cold water. Refer to your owner’s manual or simply give Kelly Heating & Electric a call to see if your filter qualifies.

Under the standard factory warranty, Bryant covers the parts, and Kelly Heating & Electric covers the labor. Your Kelly Heating and Electric technician filled out the warranty certificate for you when he installed your new unit. Keep in mind that extended warranties were available at the time of purchase. In most cases, you can still purchase an extended warranty for your system. Please contact us and we can help you get your extended warranty. If you have any questions concerning your existing warranty, contact us.

Kelly Heating & Electric provides free estimates. A knowledgeable member of our staff will review your current system and assist you in making a decision on a system that is right for you. With new energy efficiencies and special rebates, your savings will be worth the investment you make on a new system. Ask us for details!